Best Service we offer
“Welcome video meeting and face to face factory visit.”
It strictly control the quality of equipment and provide pre-sales service, on-sales service and after-sales service.
Pre-sale service
01.
Timely respond to client’s inquiry
02.
Detailed working video and installation pictures and layout drawing for machines can be provided.
03.
Learn customer’s project demand and introduce the best and cost-effective solution for customer.
04.
For customerized products, according to customer’s different site requirements , customerize the different layout and foundation drawing for customers.
After-sale service
01.
Order Tracking service
We will provide you with the first-class technology, first-class products and first-class services to gain your recognition and trust.
02.
Spare parts service
We offer the original ,quality spare parts for the equipment maintenance long term for our customers.
03.
Installation ,commission, Training
Firstly we will provide many detailed installation videos for our customers.
If customer need, we can also send our installation engineers to help installation,commissioning of equipment, and free training for operator and maintenance workers.
04.
Long Term After-Sales Problem Solving Online for Free
After sale engineer group can help customers solve the control system operation problems encountered through remote control software, or by creating a discussion group via wechat or whatsapp(group including our technician,sales and customer’s operator, technician).
Request a Quote Now!
XINFENG factory serves the global market. Your inquiry and messages will be replied as soon as possible.